Multiple net3 gw

Pat,

We have 13 Net3 4 port gateways in our system.  All running from the EOS.  I would run the Gateway Configuration Editor software (GCE) and make sure that the DMX ports are turned on; set to output DMX; and set the the correct DMX universe.  The GCE should be installed on the EOS in the shell or just use a laptop with GCE installed on it..

Hope this helps.

Donald

When you say that they had different IP address - were they on the same network?  i.e.  was one 192.168.42.XXX and the other was 10.101.10.XXX?

Were they both in Net2 mode or Net3 mode? 

Had the second one been set up previously or was this the first time you plugged it in since it was purchased?

It sounds mostly like it either wasn't configured or not on the same network as your console.

Hi Pat-

Give a call to support, they can help. Also, it might interest you to look at a document I put together called "Networking for Lampies":

http://www.teabreaktutorials.com/wb/media/pdf/NFLbeta.pdf

-luke-

Let me see if I can answer most of the questions!

• The second gw is straight out of the box, never been used.
• Will  do the GCE!
• Not sure if they were set to net2 or net3.
• All numbers of the ip addresses were the same except for the last three.
• Thanks for the tutorial Luke, I will give it a look see this morning!

thanks for all of the kind remarks!

Pat a new GW out of the box will be set to Net2. Change to Net3 with the GCE. Turn on the Address Server on your main console and it will allocate adresses to evrything.

Cheers, Liam.

Is it possible to install GCE on my EOS.  I cannot seem to find it in the shell.  I would rather not use my laptop as we don't have any power adapters for the gateway.

Thanks,

Pat

You should be able to download the GCE from ETC and the install it much like you would install a software update for the EOS.  Or you might have a CD that came with the Node the software might be on that.  A quick call to ETC and they can walk you thru it. 

Donald

Pat,

You can change modes (Net2 to Net 3) as well as force the gateway to use a dynamic IP address from the front panel of a 4 port gateway.  For more info, look at:

http://www.etcconnect.com/docs/docs_downloads/manuals/Net3_Four_Port_Gateway_SetupGuide_revD.pdf

I believe the process is similar for the 2 port gateways-

-Todd

Hi Pat,

Just to add a couple of things:

You can absolutely install GCE on the Eos as described, older consoles didn't have it installed as standard, maybe yours is one of those. Consoles ship with GCE as standard these days. It's not a bad idea to keep an eye out for updates to GCE as well as console software as this will hold updates for your gateways also. When you have got your gateway up and running I would suggest updating it from GCE as there have been a few new versions lately.

Liam is correct, we did originally ship Gateways in Net 2 mode. They are now shipping in Net 3 mode.

As far as using your laptop goes, you could still do so. The 4 ethernet ports on the console are actually just connected to the guts of a 4 port switch inside the console, so if you plug your laptop in there too you can utilise the PoE to power the gateway, and still do the config from the laptop.

As Luke says, if you're stuck, a quick call to phone support will explain all. They will probably give you some other useful tips on the particulars of Gateway config at the same time. :-)

Graham

Hello All,

Many thanks to ETC Tech Support for getting me going.  I am embarrassed but I cannot remember the name of the person who helped me.  Needless to say ETC has the best support...bar none!

Thanks again!

Pat