2nd monitor on ion

Jon,

First, make sure that nothing is on the monitor by running the mouse back and forth.  While there is no graphic that displays on the second monitor out in the shell, you will be able to get the mouse over there.  Booting into Ion will also display, at the least, a bar across the top of the monitor with the system time.

If the monitor doesn't appear to have signal (in power save mode), go ahead and give your local ETC Tech Services office a call:

For technical support in the Americas, please call 608/831-4116, or toll-free in the U.S. at 800/688-4116.

For technical support in Europe,please call (+44) 20 8896 1000.

For technical support in Germany,please call (+49) 8024 4700-0.

For technical support in Asia, please call (+852) 2799 1220.

Hi Hans,

Thanks for that. I have the bar across the top of the 2nd monitor, with the show title and time. How do I now populate this monitor?

Jon

Press TAB until the display Tab on the other monitor is yellow that you want moved and then press TAB and the RIGHT ARROW, and it will

move that selected Tab onto the empty screen.

Press TAB until the display Tab on the other monitor is yellow that you want moved and then press TAB and the RIGHT ARROW, and it will

move that selected Tab onto the empty screen.

Thanks Corey, will see how that goes.

Jon

Hi Jon,

if you get a chance, you can download the current v1.9.6 Eos Family Software from our website,

and install it. It adds alot of features and fixes a few bugs also.

Further more, if you are new to Ion, we have tons of tutorials online, which help

you better use the Ion console:

http://www.etcconnect.com/support.education.aspx

Have fun!

Corey,

I probably should just open a new thread for this, but my question is relative to this discussion.  We have two DVI ports on our ION, and have a strange problem when trying to run two monitors.  The console will randomly determine which monitor is "primary."  More often than not, 1 monitor only will work.  Occasionally, the resolution resets and defaults to 320 x 320, which our monitors don't support, and we get garbage on the screen, and have to reset the console to recover.

Our temporary workaround has been using only 1 monitor - we've seen no problems since doing this, but I miss the workspace and features supported with that second monitor.  ETC replaced our system once due to this behavior, so I'm thinking it has to be the monitor??  We have two Acer x203h monitors attached to our ION.

Any thoughts??  Thanks!

Joe Ferguson

I am having the same problem of the second monitor only displaying the title of show and time. I cannot seem to locate this TAB button though.

That worked thank you very much!