Black Out at startup

Hi all this might be a repost but-

When starting up my console I notice that the Black-out button has been depressed.
I was shutting down the console by going to the browser and clicking on shut down console. This shut down procedure was giving me a DMX death gasp almost every time.
One of the forum postings suggested using the Exit ION command and then shutting down the console from the shell. This seems to have cured the DMX death gasp but now I notice that the Blackout Key has been pressed at every start-up.
It's not a big deal as I have the Black Out key disabled but I am curious.

Thanks

M Weeks

ION 1500 1.9.6

Hans.Hinrichsen over 14 years ago

Hi there,

Sorry for the issues you're having. When the console is started, where is the Grandmaster fader? Is it at full, zero, or inbetween? The next time this happens, if you'd like to pull logs and send it to hh <at> etcconnect <dot> com, noting the date and time according to the board, it'd be greatly appreciated as we take a look at it.

Thanks!

Hans
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MWeeks728 over 14 years ago in reply to Hans.Hinrichsen

Hans,

The GM is at full during start-up. I will be able to get the show logs on Wed. So I will send them to you then.

Thanks

M Weeks
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johnwelton over 14 years ago in reply to MWeeks728

I have the same issue... I will look at the variables mentioned tomorrow...
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Hans.Hinrichsen over 14 years ago in reply to johnwelton
All,

We believe that we have identified a workaround. Please give this a go and let us know how it works for you.

Startup the Ion console.

Turn off the blackout button.

Save show-file.

Exit to shell, and do a deep clear.

Reload show-file.

Thanks!
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afoster over 14 years ago in reply to Hans.Hinrichsen

Thanks for the logs and show file Martin. We were able to find the problem from those. We have written this up as SCR 16621 and it should be fixed in the next release.

Ann
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MWeeks728 over 14 years ago in reply to Hans.Hinrichsen

No problem this morning at start-up but I did the deep clear anyway. If it comes back I will let you know.

Thanks,

M Weeks
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