Support request regarding Fixture Library Hub

Hey there,

it seems like I suddenly can't add a request in the Fixture Library Hub. I already used it a few times for Hog v4 fixture requests. Now it is the only way to request fixtures for EOS. I wanted to add a change request for Cameo AuroSpot CLAS200. I already tried it a few times. I entered the following information.
I'm logged in so it does not ask for name and email. Platform "Eos v3" is chosen. Manufacturer "Cameo", Fixture Name "Auro Spot CLAS200", Personality / Mode "13ch", DMX Footprint "13", Documentation: I uploaded a document named "Cameo Auro Spot 100_200.pdf" (2.29MB). I didn't check private, selected 21th of october 2023 as need by date. First date enabled to be chosen is the 15th. I commented the following:

Hey,
DMX documentation is on page 41 and 42.
I'd like there to be a "Beam FX Mode" like there is a "Gobo Mode".
The issue is that Rot+ and Rot- do not use the same user range.
I can't toggle between forward and backwards rotation with same speed
like it is possible with gobo rotation. I suggest adding a
"Beam FX Mode" with Index, Rot+, Rot- and in "Beam FX Index/Speed" in
Mode "When Beam FX Select is effect 1" there should be three corresponding
modes with equal user ranges. Thanks a lot!
Lars

I of course checked the reCAPTCHA.

When trying to submit it keeps loading. As I said I already tried a few times. Can anyone identify the problem?

Another little side comment: When visiting "Your Submissions" > "Requests" in my account view, I can't identify the platform of each of that fixture requests:

Thanks a lot everyone!

Greetings from Germany

Lars

Parents Reply
  • By the way I get the same error using Chrome:

    Access to fetch at 'https://fixture-library-hub-api.etcconnect.com/api/request' from origin 'https://fixture-library-hub.etcconnect.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource. If an opaque response serves your needs, set the request's mode to 'no-cors' to fetch the resource with CORS disabled.
    RequestPage.js:213     POST https://fixture-library-hub-api.etcconnect.com/api/request net::ERR_FAILED 500 (Internal Server Error)
    (anonymous) @ RequestPage.js:213
    c @ regeneratorRuntime.js:44
    (anonymous) @ regeneratorRuntime.js:125
    (anonymous) @ regeneratorRuntime.js:69
    On @ asyncToGenerator.js:3
    a @ asyncToGenerator.js:22
    (anonymous) @ asyncToGenerator.js:27
    (anonymous) @ asyncToGenerator.js:19
    (anonymous) @ RequestPage.js:243
    (anonymous) @ Formik.tsx:851
    (anonymous) @ Formik.tsx:1202
    (anonymous) @ Formik.tsx:758
    Promise.then (async)
    (anonymous) @ Formik.tsx:733
    (anonymous) @ Formik.tsx:1202
    (anonymous) @ Formik.tsx:825
    (anonymous) @ Formik.tsx:1202
    ze @ react-dom.production.min.js:52
    Je @ react-dom.production.min.js:52
    (anonymous) @ react-dom.production.min.js:53
    jr @ react-dom.production.min.js:100
    Sr @ react-dom.production.min.js:101
    (anonymous) @ react-dom.production.min.js:113
    Oe @ react-dom.production.min.js:292
    (anonymous) @ react-dom.production.min.js:50
    Tr @ react-dom.production.min.js:105
    qt @ react-dom.production.min.js:75
    _t @ react-dom.production.min.js:74
    t.unstable_runWithPriority @ scheduler.production.min.js:18
    Vo @ react-dom.production.min.js:122
    Ze @ react-dom.production.min.js:292
    Xt @ react-dom.production.min.js:73
    RequestPage.js:241 TypeError: Failed to fetch
        at RequestPage.js:213:13
        at c (regeneratorRuntime.js:44:17)
        at Generator.<anonymous> (regeneratorRuntime.js:125:22)
        at Generator.next (regeneratorRuntime.js:69:21)
        at On (asyncToGenerator.js:3:20)
        at a (asyncToGenerator.js:22:9)
        at asyncToGenerator.js:27:7
        at new Promise (<anonymous>)
        at asyncToGenerator.js:19:12
        at RequestPage.js:243:10

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