Colorsource Spots failing

Hey Pat,

I'm sorry to hear that your CS Spot fixtures are having some issues with powering on.

Would you be able to gather the Serial Numbers of the fixtures and give us a call at 608-831-4116?
When doing so, please make sure to reference Notification #: 300972364
It may be faster to continue troubleshooting this over the phone.

Hope to hear from you soon!

Hey Pat,

I'm sorry to hear that your CS Spot fixtures are having some issues with powering on.

Would you be able to gather the Serial Numbers of the fixtures and give us a call at 608-831-4116?
When doing so, please make sure to reference Notification #: 300972364
It may be faster to continue troubleshooting this over the phone.

Hope to hear from you soon!

Hi, the CS spots have been fixed. ETC service rocks. I was just wondering if anyone might have any ideas why this might be an issue for me or if this is something that has been happening to others.

Hi Pat- One of the theaters I work at had 2 CS spots fail this way. They have power coming from independent parked dimmer channels at Full, so the fixtures only get power when console is powered up. in our case, both 3.3 and 5v rails are at zero, but 56 volts is coming into the board. If you want to be super safe, put relay modules in your sensor rack and let them feed the power to the LED fixtures.