Concert not seeing console

What would make net concert able to see all gateways, but not see the console? EOS Ion, all of the IPs are friends. 

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  • Currently there is no Concert v4.3.0. The latest is 4.2. To check the version open Concert, then go to Help > About Concert and the version will be reported near the top of the screen that pops up.

    If you can't even ping the console then that implies the console is in a different IP scheme/subnet than your laptop. Can you post the IP address/subnet mask of both your laptop and the Ion?