I'm trying to load 3.2.2 on my rackmount 3 backup system and cannot get the unit into boot mode. Neither USB keyboard nor programmer widget prevent standard boot up. When the new software disc is in drive at start up the console cannot complete start up procedure at all. Any ideas?
To get to the boot menu on a HogIII rack unit you will need to attach a PS/2 keyboard and hold down the control key. You can then use the arrow keys on the keyboard to select an option.
USB Devices (keyboards or wings) will *not* work with the boot menu.
Does a PS/2 Keyboard work when you are fully booted and in a show? For example, can you use it to name a cue? This will tell you if the PS/2 port works properly.
The keyboard is working well. The CD drive seems to be restarting the system every time the disc begins to spin, so I can't get the install to start. Do I need to replace the drive? If so can you send me what I need to be looking for?
I'm not sure I understand your description. Can you give a detailed description of what happens in what order (or post a video somewhere online)?
Are you able to get into the boot menu? The boot menu gives you the options for "Full Install", "Terminal" and a few other options. Does the problem you're describing occur before of after you select "Full Install"?
I can get to boot menu with the keyboard as long as there is no CD in drive. If I start the console with drive empty, I get to boot mode, I choose full install, close the disc drive with 3.2.2 update inside, hit YES and as the drive starts to spin the console shuts down and starts up again, taking me back to the boot mode start up screen. I know the update works because I updated my primary console already. The drive seems to be triggering a reboot. Is that clearer?
When you say "taking me back to the boot mode start up screen", is it taking you back to the menu when you can select "Full install", "Terminal", etc., or is it bypassing that menu and continuing with a normal boot?
If you select the "full install" option, and the system can't read the CD, or doesn't like the contents of the CD, it will go back to the menu to let you select another option.
No. The board literally restarts. Screens go black and then the board boots up again. Only I don't have to hold Ctrl down to get to the boot menu. It automatically restores to the boot menu. The disc is good. I've used it to update another console. Independent of all of this, if I start the board with this or any disc in the drive, the board doesn't start, just continues to fail to start over and over.
The fact that the CD works in another console doesn't necessarily rule it out as the source of the problem. Some drives can be more sensitive to problems with burned disks than others. The laptop-style drives used in the RCU also tend to be less forgiving.
Does the system have the original CD drive that shipped with it, or has it been replaced? The fact that having a disk in the drive keeps it from booting is odd. Once it does boot, is it still running the 3.1.x software properly? Can you load and save shows on a CD?
I have a rackmount unit in one of my installation as well.
I found that no matter what I did, here is the only way I could get to the boot menu to do a clean install.
1. Connect a PS/2 keyboard to the rackmount unit.
2. Let the console do a full initialization all the way into a show file.
3. Once the show file is loaded, Press Setup, then Quit.
4. When it asks you if you want to quit, hit Restart instead of shutdown or log off.
5. Once the console has shutdown and started the restart, press the control key on the PS/2 keyboard and it should get to the boot mode.
I've always had to do this and even a programming wing connected will not get me to the boot screen to do a clean install.
Eric is right about the disc. I've had one work just fine on a clean install and immediately install it into another console and have it come up bad. Usually related to the quality of CD-R I am using. I happen to get a crappy batch once cause they were inexpensive at the time.
